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Free Shipping in Metro Areas on Major Appliances*

1300967949Call us 1300 967 949 / Mon - Sat 9:30am - 4:30pm AEDT

Shipping at a glance

Small parcels: Shipped with Australia Post eParcel.

Medium parcels: Shipped with a Courier.

Large Bulky Goods: delivered by – Courier Service, Local Delivery Truck or Manufacturer Delivery

 

Please note:

Prices vary according to delivery location. P.O. Boxes are not accepted for medium or large parcels.

We temporarily cannot provide delivery of Major Appliances to W.A.


Small Parcels

eParcel - for items that weigh 25kg or less, or measure less than 1.2 metres long.

What is eParcel?

Australia Post's Internet tracking freight system. Track your package with your tracking number via the Internet at auspost.com.au  

How It Works

Each parcel carries a barcoded address label, which is scanned at several points during the delivery process.

This will usually happen the evening your parcel is dispatched or early next day.

Your eParcel number is included in your shipping confirmation email. To track your order just enter your eParcel number into the following website auspost.com.au

The local parcel contractor in your area will deliver your parcel and on delivery a signature is required.

If no one is at the delivery address to receive the parcel, a card will be left advising that the parcel can be collected from the nearest post office.

Delivery Estimate

2 - 4 days Australia wide (from date of despatch)


Medium Parcels

Various Courier Services are used for items between 25kg and 50kg, or measure more than 1.2 metres long)

How It Works

Parcels carry a barcoded address label, this is scanned at several points during the delivery process.
Tracking is available within 24 hours of dispatch. 

Your tracking number is included in your shipping confirmation email. To track your order just enter your tracking number into the relevant courier services website.

http://www.couriersplease.com.au/37:ezytrak-results 

http://www.alliedexpress.com.au/ 

A signature is required upon delivery. 

If no one is home to receive the parcel a card will be left at the delivery address.
A second delivery will be attempted if the card is not responded to.  If this delivery is also unsuccessful, the courier will return the parcel to Stan Cash.

Please note that any returned parcels will be charged the delivery out and return fees. Please ensure you respond promptly when deliveries are unsuccessful.

Delivery Estimate

2 - 7 days Australia wide (from date of despatch)


Large Bulk Goods

Various Courier Services are used for items between 25kg and 50kg, or measure more than 1.2 metres long)

Courier Service

Where items exceed 50kg or greater than 1 metre in length, a more specialised delivery service is required. We use both Cope Sensitive Freight and Allied Express. Both dedicate themselves to an Australia-wide delivery service for large items.

You will receive an email confirmation of your order including a tracking number, as soon as your goods are despatched. Each parcel carries a barcoded address label, which is scanned at several points during the delivery process. Parcels are collected from our warehouse on a daily basis (Monday to Friday). 

To track your Allied order just enter your consignment number into the website 

http://www.alliedexpress.com.au/ 

To track your Cope order please call the closest Depot to you from the following list

http://www.cope.com.au/contact-us/ 

The Couriers will attempt to deliver your item Monday to Friday during business hours. The couriers are supplied with your contact details and may call to advise delivery day.
If no one is at the delivery address to receive the parcel at the time of the delivery, a card will be left at the delivery address. You can follow the instructions on the card to book a redelivery. If no contact is made in 7 days the parcel will be returned to Stan Cash.

Please note that any returned parcels will be charged additional redelivery fees. 
As such, please ensure you respond promptly when deliveries are unsuccessful.

For extremely large item deliveries the manufactures vehicle will be equipped with a hydraulic tailgate, and the driver will have a trolley to ensure that your item can be safely delivered. Please note delivery is ground floor drop off only and the drivers are not equipped to take items up or down stairs.  It is at the driver's discretion as to whether he will assist you in getting the product through the door, depending on the delivery conditions.

Direct from Manufacturer

One of our product suppliers will call you to advise that your product is ready for delivery.  They will organise a date for delivery with you over the phone. Please ensure that you provide your phone number to enable them to contact you during normal business hours. These manufacturers will not be able to nominate a time for the delivery, so if you are not planning to be home on the date of delivery, you will need to nominate a person to sign for the goods on your behalf.

For extremely large item deliveries the manufactures vehicle will be equipped with a hydraulic tailgate, and the driver will have a trolley to ensure that your item can be safely delivered to your door. It is important to ensure that the product is able to fit through your door prior to delivery.
If the item is too large to fit, additional delivery costs may be charged.

Please note where installation is offered this is for washing machines and fridges only and does not include plumbing on fridges.

Local Delivery Truck

If you are located in metro Melbourne or metro Brisbane we have our own delivery trucks. We will contact you to arrange a delivery day and our drivers will also advise a 2-3 hour delivery window.

Our drivers will be able to deliver install and remove any rubbish. Please note installation is for washing machines and fridges only and does not include plumbing on fridges. We can also remove an old appliance so long as it is disconnected and ready to go.

Please note where installation is offered this is for washing machines and fridges only and does not include plumbing on fridges.

Delivery Estimate

2 - 7 days Australia wide (from date of despatch)


Pickup

PIckup is available for FREE in select locations. Please call 1300 967 949 to ensure goods are available for collection before collecting goods as items are stored off site.


Change of Delivery Details

If you paid via Paypal please note we are unable to change delivery details

For other payment types please contact our Customer Service Team on 1300 967 949 and we will change your delivery address as requested.

If we have already processed your order we may not be able to change your address.

For other information please see our terms and conditions.


Free Metro Delivery

Stan Cash offers free delivery to a majority of metro locations for major appliance purchases. See details and criteria for this offer here.